An order comes in
A new order triggers the flow from the live Shopify event, so every buyer enters automatically.
Use case · Post-purchase
Turn one order into the next
The best time to earn a repeat order is right after the first one. Fluxo's post-purchase flow thanks buyers, asks for a review, and sets up the next purchase, automatically for every order.
You build the relationship
Thank them, share care or usage tips, and ask for a review once the product has arrived, all on autopilot.
You earn the next order
Cross-sell a complementary product, or send a replenishment reminder timed to when they will run out.
What is in the flow
Ask for reviews
Request a review at the right moment after delivery to build social proof from happy buyers.
Cross-sell
Recommend complementary products with live product blocks to grow order value.
Replenishment reminders
Nudge customers to reorder consumables timed to when they are likely to run low.
Email and SMS
Follow up on the channel each customer prefers, from one flow.
Common questions
What does a post-purchase flow do?
It follows up after an order to thank the buyer, ask for a review, and set up the next purchase with cross-sell and replenishment reminders.
Can it ask for a product review?
Yes. The flow can request a review at the right moment after delivery, and reviews are included on every Fluxo plan.
Can it recommend other products?
Yes. Live product blocks let you cross-sell complementary products to grow repeat orders and order value.
How does replenishment timing work?
You set the flow to remind customers to reorder around when a consumable is likely to run out, so the nudge lands when it is useful.